| Is a demo kit available to view the software?
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Yes, Systems 2000 provides a kit which includes a CD-ROM, company profile, sample reports and hardware recommendations. Contact Systems 2000 to request your Galaxy demo.
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| What "modules" or "departments" does Galaxy provide? |
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Galaxy is a comprehensive DMS system that handles Sales Prospecting, Deal Desking, Accounting, Payroll, Credit Bureaus, Parts/Service POS, Inventory, Finance and Insurance, Purchase Orders and Receiving.
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| How is Galaxy licensed? |
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Galaxy is licensed according to the number of workstations or users that will be accessing the software system. Terminal Servers allow the use of concurrent user licenses. Galaxy is not licensed on a modular basis. All modules are included with every implementation.
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| What types of training are available? |
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Corporate office (Orlando, FL vicinity), regional and on-site training sessions are available. Refer to the Training section of our web site for additional information.
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| What services are included with Galaxy's support package? |
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Unlimited Phone Call Support, Unlimited Forms, Unlimited Price Books and Flat Rate Tables, Access to Audio Help Features, Unlimited Software Upgrades and Internet downloading.
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| Which DCS communications are currently available? |
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Systems 2000 provides certified DCS interfacing to Ford, GM and Chrysler. Other DCS interfaces will be developed on demand.
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| Can Galaxy perform in multiple locations? |
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Galaxy running in Terminal Server can effectively serve multiple locations nationwide.
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| What hardware is recommended to handle multiple locations? |
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Systems 2000 recommends Terminal Servers running Windows 2000 or Windows XP Professional.
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| What versions of Windows will Galaxy handle? |
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Galaxy runs effectively on Windows NT, 98, 2000 and XP Professional. Galaxy will also run effectively on a Novell network.
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| Does Galaxy support bar code scanning technology? |
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Yes. Bar code technology can be used for point of sale, inventory
receiving, and driver license scanning, to name a few.
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| Does Galaxy allow the download of information to Personal Digital Assistants (PDAs)? |
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Yes.
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| Is Galaxy compatible with wireless networks? |
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Yes.
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| Is Galaxy compatible with Table PC wireless technology? |
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Yes.
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| Is Galaxy installed as a "turnkey" solution? |
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Yes, contact Systems 2000 for information regarding the Infinity Program. Infinity provides the dealership with a total hardware/software and training solution that includes the installation of Dell Terminal Servers and PC's, On-Site Training, Continuing Education Programs and Priority Support.
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| Does Systems 2000 allow dealers to attend training sessions for the purpose of evaluating the Galaxy software solution? |
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Yes, dealers may arrange to attend our corporate office training held every month of the year. Contact Systems 2000 for specifics.
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